Decide for yourself who the best dog trainers are!
www.Superdog.com, all the photographs, the nine videos and what I have written speaks for itself. Superdog is an accredited member of the Better Business Bureau and if we ever had a 'bad' complaint from a client, it would be resolved by mediation. As a BBB member we are obligated to agree to mediation if a customer complaint cannot be resolved with our management. Superdog has never been to mediation with a client yet. The few people who complain to BBB about us never want to go to mediation because they invariably ask for what is not reasonable and know an independent third-party would not agree with them.
No one has ever complained to BBB about the quality of our training, but the complaints instead are from people who try and shake down our small business for money. For example, their transmission in their car goes out and they cannot make their installment payments to us and fix their car at the same time for lack of funds. So they say they gave away their dog and demand their money back even though they clearly understood that they were paying for a program that would cost the same whether they completed and scheduled one or more lessons.
Several times the dog came back when we told these clients that there would be no refunds. Superdog asks for a commitment from people to keep their dogs and complete the dogs' training when they hire us. Certain people do not care and complain to BBB nevertheless, as well as posting defamatory lies about us online.
On DavisWiki and Yelp.com are posts from people who never even used our service and did not hire us talking about how horrible we are and what a lousy trainer I am personally. These are from dog trainers. One post says I hung a dog even. Another mentions that the people got no results until they hired a "Positive Reinforcement Food Trainer." Since when does someone get to destroy a business' reputation annonymously? Several of the people who posted wrote us bad checks, one on a closed account, and we put them in collection. They don't mention that of course.
Our business sued another dog trainer for defamation and unfair business practices for posting the most scurrilous lies about our business. This person also was stalking our family members and employees and making violent threats. He paid us over $50,000 and is now under a Superior Court injunction to not harass us or post things online. The person has ignored the Court's injunction and the Police over and over and over not to contact or harrass us further. We just ignore him now.
If you wonder who this person is: It is a dog trainer in Sacramento who falsely claims to be an author and a radio show host. He claims to do seminars and lectures all over the country. There are no photos of dogs he trained on his website to speak of. He does have a video of dogs on shock collars and him training one Pit Bull though. The truth that he testified under oath to is that there is no book, and there hasn't been any lectures or seminars, or people flying him anywhere. The website looks and sounds like it was written by a schizophrenic. BBB gives this person a big fat "F" as where Superdog has an "A" and is an accredited member.
We confronted Yelp.com but they demanded money from us to make a statement in our defense. Clearly, this is extortion and Superdog, Inc. will not pay them regardless of what is posted. No one really sees that crap anyway or cares. People hire us because from the photos and videos they can clearly tell we are getting much better results and treat the clients better than anyone else.. The best dog training actually works.
In conclusion, I personally guarantee the quality of the training you receive from any of my trainers. What you get at your house is what you see in the videos and photos, on our Method and Curriculum pages. I will do everything I can to help a client or their dog up to taking it to my home like most of the dogs you see on www.Superdog.com. I personally stand behind my trainers' results and guarantee you get results the same as if I came to your home myself. This is the best trainers anywhere and the most professional dog training business ever--JUST LOOK AT THE PHOTOS! We treat people right and do not mind an independent third-party scrutinizing how we handle complaints.
Check out my personal page and my Philosophy page and judge for yourself who I am.
David Baron
Superdog, Inc., Owner
